JackpotMobile Terms and Conditions

Welcome to JackpotMobile Casino. These Terms and Conditions govern your use of our website, mobile platform and mobile application, and by registering an account with us, you agree to be bound by the provisions set out below. We are committed to providing a fair, secure and enjoyable gaming environment, and we ask that you read these terms carefully before you begin playing at Jackpot Mobile.

Acceptance of These Terms

By accessing our website, completing the jackpotmobile register process, or downloading our mobile application, you confirm that you accept these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our services. We reserve the right to amend these terms at any time, and continued use of your Jackpot Mobile account after changes are published constitutes your acceptance of the revised terms.

Eligibility and Account Registration

To create an account and use our jackpot mobile login credentials, you must be at least 18 years of age and legally permitted to gamble under the laws of your jurisdiction. We only accept one account per person, household or IP address. When you complete your jackpotmobile casino login setup, you must provide accurate, current and complete information. We may request identity verification documents at any stage, and we reserve the right to suspend your JackpotMobile account until verification is satisfactorily completed.

• We require valid proof of identity and address before processing withdrawals
• We may refuse registration to residents of restricted territories
• We monitor accounts for duplicate registrations and fraudulent activity

Licensing and Regulation

Our services are provided under licence 57869 issued by the UK Gambling Commission, and under Remote Gambling Licence RGL No.125 issued by the Gibraltar Gambling Commission. Our gambling software operates under UK Gambling Commission licence 57869 and Gibraltar Gambling Commission RGL No.118, with additional oversight from the Gibraltar Regulatory Authority. JackpotMobile Casino is owned and operated by Grace Media (Gibraltar) Limited, company number 120628, registered at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA, also trading as Grace Media Limited from 61 Mosley Street, Manchester M2 3HZ. All games featured on our platform are independently tested and certified by NMI to ensure fair outcomes.

Deposits and Withdrawals

All transactions on our platform are processed in GBP. The minimum jackpotmobile deposit is £5 or £10 depending on your chosen payment method, and we accept Visa debit, Mastercard debit, Google Pay, PayPal, Trustly, MuchBetter, AstroPay and bank transfer for non-UK customers, and Interac for players in Canada. We do not accept prepaid cards, credit cards, company cards, cryptocurrency or third-party payment methods under any circumstances.

The minimum jackpotmobile withdrawal is £10, though smaller amounts may be requested via live chat, and no minimum applies when closing your account entirely. Withdrawal requests between £10 and £10,000 can be processed per transaction, with larger sums requested in increments as agreed with our support team. We aim to review and process every withdrawal request within 48 hours, after which funds are returned via your original deposit method wherever possible, typically arriving within 1-5 working days depending on your chosen provider.

Bonuses and Promotions

We regularly offer promotional incentives to eligible account holders, including our welcome package for first-time depositors. Selected new customers who deposit £10 and wager £10 in cash on slots may qualify for 20 Free Spins on Gates of Olympus, credited within 7 days and valid for a further 7 days from issue. Please note that we do not currently offer a jackpot mobile casino no deposit bonus, as our promotions require a qualifying deposit and wager to be eligible. Any jackpotmobile promo code or jackpot mobile bonus code provided through our marketing channels must be entered at the point of deposit to apply.

Beyond our welcome offer, we run additional promotions such as Bankroll Builder, our Booster Bonus of 25% up to £100, Winning Wednesday, Free Spin Frenzy, Drops & Wins and a Monthly Wheel. Sports bettors may also access a Bet £20 Get £20 in Free Bets offer, subject to minimum odds requirements. Only one jackpotmobile bonus or set of jackpotmobile free spins may be active on your account at any given time, and we reserve the right to withdraw or amend any promotion without prior notice.

Mobile App and Platform Access

Our services are available across desktop, mobile browser, and dedicated iOS and Android applications. The jackpotmobile app and jackpot mobile casino app deliver the same game library, promotions and account features as our desktop site, allowing you to enjoy your dream jackpot mobile app experience wherever you are. We optimise our JackpotMobile platform for seamless play on smartphones and tablets, and we recommend downloading our official application directly from the App Store or Google Play to avoid unofficial third-party copies.

Game Fairness and Games Offered

We offer over 1,000 games sourced from leading studios including NetEnt, Playtech, Microgaming, Pragmatic Play, NEKTAN and NextGen. Our library spans jackpotmobile slots, bingo, scratch cards, roulette, blackjack, baccarat, poker and live dealer tables powered by Evolution and Playtech. Slot stakes range from 10p to £500 per spin. Our jackpotmobile live casino brings real-time tables including Blackjack Live, Infinite Blackjack, Lightning Roulette and AutoRoulette directly to your device, with outcomes generated fairly and independently verified.

Responsible Gambling

At Jackpot Mobile, we take responsible gambling seriously and provide tools to help you stay in control, including deposit limits, self-exclusion and reality checks. We encourage you to gamble only what you can afford to lose, and we provide links to independent support organisations for anyone who feels their play may be becoming problematic. Our support team is available to discuss these tools whenever you need assistance.

Restricted Territories and Location Verification

Registration and play are restricted to permitted jurisdictions under our Great Britain and Gibraltar licences. Use of a VPN is only permitted when genuinely located within Great Britain or another jurisdiction authorised under our Gibraltar licence. Should we determine that you accessed our services from a restricted location, we reserve the right to void any winnings exceeding your net zero deposit position.

Sister Sites and Group Companies

As part of the wider Grace Media group, JackpotMobile Casino sister sites may share certain systems, promotional structures or customer support resources. Details of our jackpot mobile casino sister sites are not published for marketing purposes, and each associated brand operates under its own separate terms and conditions. Holding an account with one group brand does not automatically grant access to another.

Account Suspension and Closure

We reserve the right to suspend or close your account if we suspect a breach of these terms, fraudulent activity, or a violation of our eligibility criteria. You may also request closure of your own account at any time by contacting our support team, and any remaining balance will be returned to you subject to standard verification checks.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our website or application, save where such exclusion is not permitted under applicable regulation.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational or commercial changes. We recommend reviewing this page regularly, as your continued use of your Jackpot Mobile account following any update signifies your acceptance of the revised terms.

Contact Us

If you have questions about these terms, your jackpotmobile casino login, deposits, withdrawals or any other aspect of your account, our support team is available by live chat and telephone from 08:00 to 00:00 GMT/BST, or by email at customersupport@thegracemedia.com, with responses provided within 24 hours. You can also reach us by telephone on 020 3478 1906.